CALL US TODAY! +1-269-455-1644
Fix Your IT Problems Here
Boost your business with Michigan's premier Managed Service Provider
Enjoy your own IT department, without paying for an IT department.
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24/7 team dedicated to your infrastructure.
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Month to Month contracts - you're free to enjoy no lock in, choose from a single project price to a bank of hours - the choice is yours.
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20+ years of experience with experts.
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Competitive pricing - no hiding our fees.
Tailored IT Solutions for Evolving Businesses of all sizes.
IT CONSULTING SERVICES TRUSTED BY TOP COMPANIES
We offer IT consulting services tailored to help your business evolve and thrive. Let's partner to design innovative solutions your customers will love, driving your company forward with technology that meets your unique needs.
THE MERCADO ASSURANCE PLAN
Rapid Response. Full Security. 100% Coverage- From A Trusted Managed Service Provider
Resolve business IT issues fast! The Mercado Assurance Plan (MAP) is our all-in-one managed IT Support plan and includes everything you need to keep your business running smoothly.
Award-Winning MSSP Company
DEFEND AGAINST CYBERATTACKS
Proactive Services
Security assessments, advanced malware protection, software patching, consistent monitoring, and more to stop bad actors in their tracks.
Incident Response
Fast, precise, and knowledgeable—our 24/7 SOC team responds to threats immediately and works quickly to remediate them.
Compliance Experts
Have confidence in your technical controls and get help completing questionnaires for HIPAA, NIST, SOC, and other standards.
THE MOST RESPONSIVE MANAGED SERVICE PROVIDER TEAM
You Request, We Respond, It Gets Done!
It’s more than our slogan—our dedicated managed IT Service and
Support teams live this belief every day.
Reliable. Anytime, anywhere—our dependable experts are always here to help.
Expertise. We have 25+ years of experience, helping businesses accomplish more since 1997.
High-Quality. With a 99.5% Project Success Rate, we’re committed to your success and satisfaction.
Trusted. Our reviews speak for themselves—we have a 98% Happiness Rating.
YOUR LOCAL IT PARTNER
Work with the same Managed IT Support experts every time
Gain consistency and continuity of service with our responsive Managed Service Provider teams.
Our IT Consulting Process
A decade deep, and we're still innovating. Mercado Solutions' legacy thrives on reshaping IT strategies for diverse organizations. With a team of seasoned experts, many boasting over fifteen years of hands-on experience, we're a powerhouse of knowledge and skill. Our approach? Delivering tailored solutions swiftly, ensuring tangible value every single time.
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ANALYSIS
Our IT consulting experts examine your current software/hardware solutions and how your staff uses them to find issues with workflows and automation.
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STRATEGY
The consultants create a roadmap and strategy that will assist your company in utilizing cutting-edge technology and cleaning up your infrastructure. Then, KPIs for software and employee are established.
3
PERFORMANCE
Collaboration between the client and the IT consulting company is essential for effective IT consulting services. Our experts will carefully analyze your workflows, monitoring the results to identify any problems. The hindering factors will subsequently be remediated.
4
IMPROVEMENT
Our engineers and IT consulting advisors make recommendations for future enhancements once the first aims have been met and help with their implementation.
Portfolio of Services
Managed IT Services – 24/7 monitoring, patching, helpdesk support, device lifecycle management. Network Design & Administration – LAN/WAN/VPN design, SD-WAN, Wi-Fi solutions, performance tuning. Server & Storage Management – virtualization (VMware/Hyper-V), SAN/NAS, VxRail, backup and recovery. Cloud Migrations – Office 365/Google Workspace transitions, hybrid cloud, workload migration.
Security Operations – endpoint protection, firewalls, SIEM/SOC monitoring. Identity & Access Management – Azure AD, Okta, MFA, SSO. Compliance Consulting – HIPAA, GDPR, PCI-DSS readiness and audits. Incident Response & Forensics – rapid breach investigation, mitigation strategies. Security Awareness Training – phishing simulations, staff education.
Cloud Architecture – AWS, Azure, Google Cloud strategy and implementation. Application Modernization – containerization (Kubernetes, Docker), microservices adoption. Business Process Automation – Power Automate, ServiceNow, workflow automation. Data Analytics & BI – Power BI, Tableau, Databox, predictive analytics.
Unified Communications – Microsoft Teams, Zoom, Cisco Webex. Digital Workplace – SharePoint/OneDrive/Google Drive design and governance. Device & Endpoint Management – Intune, MDM, BYOD policy enforcement. IT Service Management (ITSM) – ticketing systems, ITIL processes.
Healthcare IT – EMR/EHR integration, telemedicine platforms, HIPAA workflows. Public Safety IT – CAD/dispatch systems, secure mobile networks, IoT for fire/EMS. Government & Municipal IT – Microsoft 365 GovCloud, secure records management, township IT modernization. AI & Automation – AI chatbots, predictive maintenance, workflow automation. IoT/Edge Solutions – smart sensors, manufacturing integration, SCADA/ICS support.
IT Roadmap & Strategy – aligning IT with business goals. Virtual CIO / CTO Services – executive-level IT leadership for SMBs. Risk Assessments & Gap Analysis – security, infrastructure, compliance readiness. M&A IT Due Diligence – infrastructure assessment, system integrations.